Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping Policy
FREE SHIPPING on All Orders within the Continental United States.
At FrontDoorMedical.com, we believe in providing exceptional value to our customers. That's why we offer free standard shipping on all orders within the Continental United States.
Shipping Method and Carrier:
We will ship your order using a standard shipping method and carrier of our choice. Please note that while we strive to provide estimated delivery times, actual delivery times may vary depending on factors such as your location, carrier delays, and order volume.
No International Shipping
Currently, we only ship to addresses within the Continental United States. We apologize for any inconvenience this may cause.
Shipping Address:
Please ensure that the shipping address you provide is accurate and complete. We are unable to make changes to shipping addresses once your order has been processed.
Shipping Confirmation:
You will receive a shipping confirmation email with tracking information once your order has been shipped.